Privacy Policy
1. General information
This Privacy Policy defines the principles of processing and protecting personal data of users using the MD Group online store.
The data controller is:
MD GROUP A. Wojczyszyn S. Wojczyszyn Spółka Jawna
Address: ul. Trzech Kotwic 11, 49-300 Brzeg
NIP: 7471933947
E-mail: am@mdgroup.com.pl
Phone: +48 77 411 88 76
The Controller makes every effort to ensure the security of personal data in accordance with applicable law, in particular:
- Regulation (EU) 2016/679 (“GDPR”);
- Act on the provision of electronic services;
- Telecommunications Law;
- Consumer Rights Act.
2. Scope of data collected
Depending on how the store is used, the Controller may process the following data:
- first and last name,
- delivery address,
- e-mail address,
- phone number,
- company details,
- VAT number (NIP),
- IP address,
- order details,
- payment data,
- data related to activity in the store.
Providing data is voluntary, however in some cases necessary to complete an order or make contact.
3. Purposes of data processing
Personal data is processed for the following purposes:
- order fulfillment,
- user account management,
- issuing accounting documents,
- customer service,
- handling complaints and returns,
- compliance with legal obligations,
- marketing activities,
- statistics and analytics,
- protecting the store against abuse.
4. Legal bases for processing
The Controller processes personal data based on:
- Art. 6(1)(b) GDPR – performance of a contract,
- Art. 6(1)(c) GDPR – legal obligation,
- Art. 6(1)(f) GDPR – legitimate interest of the controller,
- Art. 6(1)(a) GDPR – user consent.
5. Data recipients
Data may be shared with entities cooperating with the Controller, in particular:
- courier companies,
- payment operators,
- accounting office,
- hosting providers,
- email marketing service providers,
- providers of analytics and advertising tools,
- IT service providers.
Data is not sold to third parties.
6. Data retention period
Data is stored for:
- the time necessary to perform the contract,
- the period required by tax and accounting regulations,
- until consent is withdrawn,
- until a valid objection is raised.
7. User rights
The user has the right to:
- access data,
- rectify data,
- erase data,
- restrict processing,
- data portability,
- object to processing,
- withdraw consent,
- lodge a complaint with the President of the Personal Data Protection Office.
To exercise these rights, the user may contact the Controller.
8. Cookies
The store uses cookies for:
- proper functioning of the website,
- shopping cart and order processing,
- remembering user preferences,
- statistics,
- marketing and remarketing activities.
Users can manage cookies via their browser settings.
9. Analytics and marketing tools
The store may use tools such as:
- Google Analytics,
- Google Ads,
- Google Tag Manager,
- Meta Pixel (Facebook Pixel),
- Meta Conversions API,
- remarketing tools.
These tools may use cookies and process data in accordance with their providers’ policies.
10. Data security
The Controller applies appropriate technical and organizational measures to ensure the protection of personal data.
Data transmission is secured with SSL encryption.
11. User account
Creating a user account is voluntary.
The user is responsible for keeping login credentials confidential.
The Controller may delete the account in case of violation of terms or applicable law.
12. Newsletter
If the user gives consent, the Controller may send marketing information via electronic means.
Consent may be withdrawn at any time.
13. Transfer outside the European Economic Area
Due to the use of external tools, data may be transferred outside the European Economic Area.
The Controller uses only providers ensuring an adequate level of data protection in accordance with the GDPR.
14. Changes to the Privacy Policy
The Controller reserves the right to make changes to this Privacy Policy.
The current version is published on the store’s website.
15. Contact
For matters related to personal data protection, the Controller may be contacted at:
E-mail: am@mdgroup.com.pl
Phone: +48 77 411 88 76
Address: ul. Trzech Kotwic 11, 49-300 Brzeg